From video consultations and online referrals to patient monitoring and virtual wards, remote digitally-enabled healthcare has become increasingly widespread; it has been critical to easing the strain and providing more flexible and efficient services during the pandemic. As leaders strive to build on the momentum and strengthen remote working and healthcare delivery, obstacles such as lack of engagement and insufficient skills, as well as funding shortfalls, have to be overcome. 

Efforts are focused on finding ways to improve accessibility and patient-centric care and to avoid the risk of worsening health inequalities, particularly for hard-to-reach social groups. Comprehensive training and support are vital for employees who are under pressure to adopt new working practices and adapt to the latest digital technologies. There are also the crucial issues of privacy and trust, heightened by the growing amount of sensitive data being generated and shared across platforms. Investment is needed to ensure that personal data is protected and information exploited safely for improved quality of care and outcomes. 

The Financial Times, in partnership with TeamViewer, is delighted to have hosted this webinar for healthcare executives tasked with investing in digital solutions and setting out clear strategies for successful adoption. Watch on-demand now to hear discussion on how to navigate technological and cultural change and ensure that remote healthcare is consistent, safe and effective in meeting the evolving needs of patients and employees. 

Driving accessibility for all: With technology engagement varying widely across the population, how are attitudes to remote healthcare changing and how can access be improved? What does it take to digitally empower patients and achieve meaningful impact with remote care delivery? How can digital touchpoints be tailored to the individual in order to meet different needs and preferences? What is being done to integrate the patient voice into the development of new technologies and services?  

Empowering the workforce: What new skills and organisational change will help to drive digital transformation and facilitate workflows and productivity? Where and how can augmented reality assist with virtual healthcare delivery? What steps can ensure that systems are efficient and consistent in sustaining high-value integrated care? What can we learn from experiences of delivering remote healthcare at scale? 

Risk management and security: To what extent are issues of security and privacy impeding the effective roll-out and adoption of remote healthcare? What monitoring and safety procedures and solutions should be put in place to manage more connected devices and a greater volume of sensitive information? What can be done to reduce complexity in privacy practices whilst maximising security across healthcare organisations? 

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